CHARLOTTE, N.C., Sept. 27, 2023 ~ InteliChart, the award-winning leader in patient engagement solutions, is set to debut its enhanced family engagement solution at the upcoming AHCA/NCAL Convention & Expo, Delivering Solutions 23. The new Family Portal seeks to redefine and modernize family-facility interactions and communications while significantly decreasing the burden and stress that today's dated methods are placing on staff at long-term care, senior living, and skilled nursing facilities.

Gary Hamilton, CEO of InteliChart, said: "We look forward to debuting our new Family Portal capabilities which will significantly alleviate the manual day-to-day efforts for facilities' nursing staff. These unsung heroes have been through so much since the start of the pandemic, and we're excited to offer them a solution that finally addresses the critical communication gap that exists between family members and staff."

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Record levels of staff burnout and resignation within long-term care workforces coupled with staffing shortages have placed tremendous stress on facility staff. InteliChart's Family Portal is designed to facilitate all levels of facility-family communication – whether in the form of a broadcast message, newsletter, or a personal message to a single recipient – in a fraction of the time previously required. Family members are also able to see what is going on in the life of their loved one, decreasing the number of questions and inquiries that can take up a significant amount of facility staff's time.

Hamilton added: "There's never been a more important time to address the communication, outreach, and family management needs for long-term care and post-acute facilities as well as their staff."

InteliChart will be showcasing its new Family Portal capabilities at booth #1308 at AHCA/NCAL Convention & Expo. Attendees can request a demo by completing this form or by visiting InteliChart's booth at the show.

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